{"id":35521,"date":"2025-01-24T20:12:06","date_gmt":"2025-01-24T20:12:06","guid":{"rendered":"https:\/\/bazaar.express\/pravidla-pro-vraceni-a-vymenu-zbozi\/"},"modified":"2026-01-09T15:19:20","modified_gmt":"2026-01-09T15:19:20","slug":"pravidla-pro-vraceni-a-vymenu-zbozi","status":"publish","type":"page","link":"https:\/\/bazaar.express\/cs\/pravidla-pro-vraceni-a-vymenu-zbozi\/","title":{"rendered":"Pravidla vr\u00e1cen\u00ed a v\u00fdm\u011bny"},"content":{"rendered":"\n<div id=\"wd-42f375a5\" class=\"wp-block-wd-row\">\n<div id=\"wd-ab37dd53\" class=\"wp-block-wd-column\">\n<p id=\"wd-ec86d08b\" class=\"wp-block-wd-paragraph\"><strong>Naposledy aktualizov\u00e1no: 06\/01\/2026<\/strong><\/p>\n\n\n\n<p id=\"wd-6f4ba513\" class=\"wp-block-wd-paragraph\">V <strong>Bazaar Express<\/strong> v\u00e1m nab\u00edz\u00edme kvalitn\u00ed produkty a bezprobl\u00e9mov\u00fd n\u00e1kupn\u00ed z\u00e1\u017eitek. P\u0159ed objedn\u00e1n\u00edm si pe\u010dliv\u011b p\u0159e\u010dt\u011bte na\u0161e pravidla pro vr\u00e1cen\u00ed a v\u00fdm\u011bnu.<\/p>\n\n\n\n<div id=\"wd-64ca2dc1\" class=\"wp-block-wd-divider wd-style-line\"><\/div>\n\n\n\n<h2 id=\"wd-c1466e04\" class=\"wp-block-wd-title title\">1. Vr\u00e1cen\u00ed a v\u00fdm\u011bna \u2013 p\u0159ijateln\u00e9 p\u0159\u00edpady<\/h2>\n\n\n\n<p id=\"wd-25d17e47\" class=\"wp-block-wd-paragraph\">P\u0159ij\u00edm\u00e1me <strong>vr\u00e1cen\u00ed nebo v\u00fdm\u011bnu<\/strong> pouze v n\u00e1sleduj\u00edc\u00edch p\u0159\u00edpadech:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Produkt doraz\u00ed <strong>po\u0161kozen\u00fd<\/strong><\/li>\n\n\n\n<li>Produkt je p\u0159i dod\u00e1n\u00ed <strong>pro\u0161l\u00fd<\/strong><\/li>\n\n\n\n<li>Z\u00e1kazn\u00edk obdr\u017e\u00ed <strong>\u0161patn\u00fd produkt<\/strong><\/li>\n\n\n\n<li>Produkt m\u00e1 <strong>v\u00fdrobn\u00ed vadu<\/strong><\/li>\n<\/ul>\n\n\n\n<p id=\"wd-dfc75c02\" class=\"wp-block-wd-paragraph\">Jak\u00fdkoli probl\u00e9m mus\u00ed b\u00fdt nahl\u00e1\u0161en <strong>do 48 hodin od dod\u00e1n\u00ed<\/strong>.<\/p>\n\n\n\n<div id=\"wd-16274de7\" class=\"wp-block-wd-divider wd-style-line\"><\/div>\n\n\n\n<h2 id=\"wd-eb71ee1b\" class=\"wp-block-wd-title title\">2. Po\u017eadavky na d\u016fkaz a reklamaci<\/h2>\n\n\n\n<p id=\"wd-59a16323\" class=\"wp-block-wd-paragraph\">Pro zpracov\u00e1n\u00ed \u017e\u00e1dosti o vr\u00e1cen\u00ed, v\u00fdm\u011bnu nebo refundaci mus\u00ed z\u00e1kazn\u00edk poskytnout:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Jasn\u00e9 fotografie nebo videa produktu<\/li>\n\n\n\n<li>P\u016fvodn\u00ed obal<\/li>\n\n\n\n<li>\u010c\u00edslo objedn\u00e1vky<\/li>\n<\/ul>\n\n\n\n<p id=\"wd-a4032a05\" class=\"wp-block-wd-paragraph\">\u017d\u00e1dosti bez dostate\u010dn\u00e9ho d\u016fkazu mohou b\u00fdt zam\u00edtnuty.<\/p>\n\n\n\n<div id=\"wd-15284a5c\" class=\"wp-block-wd-divider wd-style-line\"><\/div>\n\n\n\n<h2 id=\"wd-3346a822\" class=\"wp-block-wd-title title\">3. Nevr\u00e1titeln\u00e9 polo\u017eky<\/h2>\n\n\n\n<p id=\"wd-653c5edd\" class=\"wp-block-wd-paragraph\">Z hygienick\u00fdch a bezpe\u010dnostn\u00edch d\u016fvod\u016f <strong>neprij\u00edm\u00e1me vr\u00e1cen\u00ed ani refundace<\/strong> v n\u00e1sleduj\u00edc\u00edch p\u0159\u00edpadech:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Produkt byl <strong>otev\u0159en nebo pou\u017eit<\/strong><\/li>\n\n\n\n<li>\u017d\u00e1dost o vr\u00e1cen\u00ed se t\u00fdk\u00e1 <strong>celn\u00edch poplatk\u016f nebo celn\u00edch<\/strong>, kter\u00e9 z\u00e1kazn\u00edk odm\u00edtne zaplatit<\/li>\n\n\n\n<li>Probl\u00e9m je zalo\u017een na <strong>nepravdiv\u00fdch nebo zav\u00e1d\u011bj\u00edc\u00edch tvrzen\u00edch<\/strong><\/li>\n\n\n\n<li>Produkty po\u0161kozen\u00e9 nespr\u00e1vn\u00fdm pou\u017eit\u00edm nebo manipulac\u00ed<\/li>\n<\/ul>\n\n\n\n<p id=\"wd-37e894df\" class=\"wp-block-wd-paragraph\">\u26a0\ufe0f Upozorn\u011bn\u00ed:<br\/>Nejsme <strong>zodpov\u011bdn\u00ed za celn\u00ed rozhodnut\u00ed<\/strong>, ale v\u017edy pom\u00e1h\u00e1me na\u0161im z\u00e1kazn\u00edk\u016fm <strong>minimalizovat celn\u00ed poplatky, kdykoliv je to mo\u017en\u00e9<\/strong>.<\/p>\n\n\n\n<div id=\"wd-e7c80a64\" class=\"wp-block-wd-divider wd-style-line\"><\/div>\n\n\n\n<h2 id=\"wd-1749d5a5\" class=\"wp-block-wd-title title\">4. Upozorn\u011bn\u00ed na d\u00e1rky zdarma<\/h2>\n\n\n\n<p id=\"wd-fee016a2\" class=\"wp-block-wd-paragraph\">V n\u011bkter\u00fdch z\u00e1silk\u00e1ch m\u016f\u017eeme zahrnout <strong>d\u00e1rky zdarma<\/strong>, aby z\u00e1kazn\u00edci objevili v\u00edce na\u0161ich produkt\u016f.<br\/>Tyto d\u00e1rky jsou <strong>propaga\u010dn\u00ed<\/strong> a <strong>nezaru\u010den\u00e9<\/strong> u ka\u017ed\u00e9 objedn\u00e1vky.<\/p>\n\n\n\n<div id=\"wd-c951aca6\" class=\"wp-block-wd-divider wd-style-line\"><\/div>\n\n\n\n<h2 id=\"wd-2b238820\" class=\"wp-block-wd-title title\">5. Mezin\u00e1rodn\u00ed doprava a pravidla hmotnosti<\/h2>\n\n\n\n<p id=\"wd-47928d8c\" class=\"wp-block-wd-paragraph\">Kv\u016fli mezin\u00e1rodn\u00edm dopravn\u00edm p\u0159edpis\u016fm pro kosmetiku:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Pokud objedn\u00e1vka <strong>p\u0159ekro\u010d\u00ed 3 kg<\/strong>, zejm\u00e9na kosmetick\u00e9 produkty, m\u016f\u017ee b\u00fdt zasl\u00e1na v <strong>v\u00edce bal\u00ed\u010dc\u00edch<\/strong><\/li>\n\n\n\n<li>Ka\u017ed\u00fd bal\u00ed\u010dek nep\u0159ekro\u010d\u00ed <strong>3 kg na krabici<\/strong> v souladu s mezin\u00e1rodn\u00edmi dopravn\u00edmi p\u0159edpisy<\/li>\n<\/ul>\n\n\n\n<p id=\"wd-9f10ef4e\" class=\"wp-block-wd-paragraph\">Toto <strong>neovliv\u0148uje hodnotu objedn\u00e1vky ani mno\u017estv\u00ed produkt\u016f<\/strong>.<\/p>\n\n\n\n<div id=\"wd-63ff5279\" class=\"wp-block-wd-divider wd-style-line\"><\/div>\n\n\n\n<h2 id=\"wd-de1f2198\" class=\"wp-block-wd-title title\">6. Dopravce a sledov\u00e1n\u00ed<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Nyn\u00ed odes\u00edl\u00e1me objedn\u00e1vky prost\u0159ednictv\u00edm <strong>DHL<\/strong><\/li>\n\n\n\n<li><strong>Sledovac\u00ed \u010d\u00edslo<\/strong> v\u00e1m poskytneme po odesl\u00e1n\u00ed z\u00e1silky, abyste mohli sledovat stav doru\u010den\u00ed<\/li>\n<\/ul>\n\n\n\n<div id=\"wd-8c1012c2\" class=\"wp-block-wd-divider wd-style-line\"><\/div>\n\n\n\n<h2 id=\"wd-ed962087\" class=\"wp-block-wd-title title\">7. Pracovn\u00ed dny dopravce<\/h2>\n\n\n\n<p id=\"wd-6ea7d220\" class=\"wp-block-wd-paragraph\">Expedice v Egypt\u011b <strong>neprob\u00edh\u00e1<\/strong> o:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>P\u00e1tky<\/li>\n\n\n\n<li>Soboty<\/li>\n\n\n\n<li>Ofici\u00e1ln\u00ed egyptsk\u00e9 st\u00e1tn\u00ed sv\u00e1tky<\/li>\n<\/ul>\n\n\n\n<p id=\"wd-2988b6db\" class=\"wp-block-wd-paragraph\">Zpo\u017ed\u011bn\u00ed v t\u011bchto obdob\u00edch jsou mimo na\u0161i kontrolu.<\/p>\n\n\n\n<div id=\"wd-0e2e2259\" class=\"wp-block-wd-divider wd-style-line\"><\/div>\n\n\n\n<h2 id=\"wd-8c6aeaa4\" class=\"wp-block-wd-title title\">8. Refundace a n\u00e1hrady (na\u0161e odpov\u011bdnost)<\/h2>\n\n\n\n<p id=\"wd-6bec64fc\" class=\"wp-block-wd-paragraph\">Je-li probl\u00e9m potvrzen jako <strong>n\u00e1\u0161 omyl<\/strong> (\u0161patn\u00fd produkt, po\u0161kozen\u00fd, pro\u0161l\u00fd nebo vadn\u00fd):<\/p>\n\n\n\n<p id=\"wd-88c325df\" class=\"wp-block-wd-paragraph\">Nab\u00eddneme jednu z n\u00e1sleduj\u00edc\u00edch mo\u017enost\u00ed:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Zdarma odeslat z\u00e1silku znovu<\/strong>, v\u010detn\u011b dopravy<br\/>NEBO<\/li>\n\n\n\n<li><strong>Pln\u00e1 refundace<\/strong> na bankovn\u00ed \u00fa\u010det z\u00e1kazn\u00edka nebo p\u016fvodn\u00ed zp\u016fsob platby<\/li>\n<\/ul>\n\n\n\n<p id=\"wd-41223ed5\" class=\"wp-block-wd-paragraph\">\u2714 Refundace zahrnuje <strong>cenu produktu + dopravn\u00e9<\/strong><br\/>\u2714 Doba zpracov\u00e1n\u00ed: <strong>7\u201314 pracovn\u00edch dn\u016f<\/strong><\/p>\n\n\n\n<p id=\"wd-584e3e02\" class=\"wp-block-wd-paragraph\">Z\u00e1kazn\u00edk obdr\u017e\u00ed <strong>plnou \u010d\u00e1stku bez sr\u00e1\u017eek<\/strong>.<\/p>\n\n\n\n<div id=\"wd-dc629414\" class=\"wp-block-wd-divider wd-style-line\"><\/div>\n\n\n\n<h2 id=\"wd-8d81bdf0\" class=\"wp-block-wd-title title\">9. N\u00e1klady na zp\u00e1te\u010dn\u00ed dopravu<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>N\u00e1klady na zp\u00e1te\u010dn\u00ed dopravu (pokud je pot\u0159eba) hrad\u00ed <strong>z\u00e1kazn\u00edk<\/strong><\/li>\n\n\n\n<li>Krom\u011b p\u0159\u00edpad\u016f, kdy je chyba <strong>v\u00fdhradn\u011b na\u0161e<\/strong>, pak hrad\u00edme v\u0161echny n\u00e1klady<\/li>\n<\/ul>\n\n\n\n<div id=\"wd-f99e5182\" class=\"wp-block-wd-divider wd-style-line\"><\/div>\n\n\n\n<h2 id=\"wd-2345d4d2\" class=\"wp-block-wd-title title\">10. Podpora pro z\u00e1kazn\u00edky<\/h2>\n\n\n\n<p id=\"wd-61ebf6c9\" class=\"wp-block-wd-paragraph\">N\u00e1\u0161 t\u00fdm podpory je k dispozici <strong>24\/7<\/strong> k va\u0161\u00ed pomoci.<\/p>\n\n\n\n<p id=\"wd-96cb876f\" class=\"wp-block-wd-paragraph\">\ud83d\udcf1 WhatsApp: <strong>+201503555598<\/strong><br\/>\ud83d\udce7 E-mail: <strong>bazaarexpressapp@gmail.com<\/strong><\/p>\n<\/div>\n\n\n\n<div id=\"wd-7f92c65a\" class=\"wp-block-wd-column wd-sticky-on-lg wd-align-s-start\">\n<h2 id=\"wd-01a6efe1\" class=\"wp-block-wd-title title\">Pot\u0159ebujete pomoc?<\/h2>\n\n\n\n<ul id=\"wd-d5991ee1\" class=\"wp-block-wd-list wd-list wd-type-image wd-style-default\">\n<li id=\"wd-e1629606\" class=\"wp-block-wd-list-item\"><div class=\"wd-icon\"><img loading=\"lazy\" decoding=\"async\" width=\"450\" height=\"450\" 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href=\"https:\/\/www.facebook.com\/share\/19C6P9wb9Y\/\" target=\"_blank\" class=\" wd-social-icon social-facebook\" aria-label=\"Odkaz na Facebook\">\n\t\t\t\t\t\t<span class=\"wd-icon\"><\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<a rel=\"noopener noreferrer nofollow\" href=\"https:\/\/www.instagram.com\/bazaarexpressapp\/?igsh=YzljYTk1ODg3Zg#\" target=\"_blank\" class=\" wd-social-icon social-instagram\" aria-label=\"Soci\u00e1ln\u00ed odkaz na Instagram\">\n\t\t\t\t\t\t<span class=\"wd-icon\"><\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div>\n\n\t\t<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":174,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-35521","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/bazaar.express\/cs\/wp-json\/wp\/v2\/pages\/35521","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/bazaar.express\/cs\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/bazaar.express\/cs\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/bazaar.express\/cs\/wp-json\/wp\/v2\/users\/174"}],"replies":[{"embeddable":true,"href":"https:\/\/bazaar.express\/cs\/wp-json\/wp\/v2\/comments?post=35521"}],"version-history":[{"count":3,"href":"https:\/\/bazaar.express\/cs\/wp-json\/wp\/v2\/pages\/35521\/revisions"}],"predecessor-version":[{"id":40591,"href":"https:\/\/bazaar.express\/cs\/wp-json\/wp\/v2\/pages\/35521\/revisions\/40591"}],"wp:attachment":[{"href":"https:\/\/bazaar.express\/cs\/wp-json\/wp\/v2\/media?parent=35521"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}