{"id":64819,"date":"2025-01-24T20:12:06","date_gmt":"2025-01-24T20:12:06","guid":{"rendered":"https:\/\/bazaar.express\/return-and-exchange\/"},"modified":"2026-06-01T22:54:49","modified_gmt":"2026-06-01T22:54:49","slug":"return-and-exchange","status":"publish","type":"page","link":"https:\/\/bazaar.express\/no\/return-and-exchange\/","title":{"rendered":"Retur- og byttepolicy"},"content":{"rendered":"\n<div id=\"wd-42f375a5\" class=\"wp-block-wd-row\">\n<div id=\"wd-ab37dd53\" class=\"wp-block-wd-column\">\n<p id=\"wd-ec86d08b\" class=\"wp-block-wd-paragraph\"><strong>Sist oppdatert: 06\/01\/2026<\/strong><\/p>\n\n\n\n<p id=\"wd-6f4ba513\" class=\"wp-block-wd-paragraph\">Hos <strong>Bazaar Express<\/strong> \u00f8nsker vi \u00e5 tilby produkter av h\u00f8y kvalitet og en smidig handleopplevelse. Vennligst les v\u00e5r retur- og refusjonspolicy n\u00f8ye f\u00f8r du legger inn en bestilling.<\/p>\n\n\n\n<div id=\"wd-64ca2dc1\" class=\"wp-block-wd-divider wd-style-line\"><\/div>\n\n\n\n<h2 id=\"wd-c1466e04\" class=\"wp-block-wd-title title\">1. Returer og bytter \u2013 godkjente tilfeller<\/h2>\n\n\n\n<p id=\"wd-25d17e47\" class=\"wp-block-wd-paragraph\">Vi godtar <strong>retur eller bytte<\/strong> kun i f\u00f8lgende tilfeller:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Produktet ankommer <strong>skadet<\/strong><\/li>\n\n\n\n<li>Produktet er <strong>utl\u00f8pt ved levering<\/strong><\/li>\n\n\n\n<li>Kunden mottar en <strong>feil vare<\/strong><\/li>\n\n\n\n<li>Produktet har en <strong>produksjonsfeil<\/strong><\/li>\n<\/ul>\n\n\n\n<p id=\"wd-dfc75c02\" class=\"wp-block-wd-paragraph\">Eventuelle problemer m\u00e5 meldes <strong>innen 48 timer etter levering<\/strong>.<\/p>\n\n\n\n<div id=\"wd-16274de7\" class=\"wp-block-wd-divider wd-style-line\"><\/div>\n\n\n\n<h2 id=\"wd-eb71ee1b\" class=\"wp-block-wd-title title\">2. Krav til dokumentasjon og reklamasjon<\/h2>\n\n\n\n<p id=\"wd-59a16323\" class=\"wp-block-wd-paragraph\">For \u00e5 behandle en retur-, bytte- eller refusjonsforesp\u00f8rsel m\u00e5 kunden legge ved:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Tydelige bilder eller videoer av produktet<\/li>\n\n\n\n<li>Original emballasje<\/li>\n\n\n\n<li>Ordrenummer<\/li>\n<\/ul>\n\n\n\nKrav uten tilstrekkelig dokumentasjon kan bli avvist.\n\n\n\n<div id=\"wd-15284a5c\" class=\"wp-block-wd-divider wd-style-line\"><\/div>\n\n\n\n<h2 id=\"wd-3346a822\" class=\"wp-block-wd-title title\">3. Varer som ikke kan returneres<\/h2>\n\n\n\n<p id=\"wd-653c5edd\" class=\"wp-block-wd-paragraph\">Av hygiene- og sikkerhetsgrunner godtar vi <strong>ikke retur eller refusjon<\/strong> i f\u00f8lgende tilfeller:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Produktet har v\u00e6rt <strong>\u00e5pnet eller brukt<\/strong><\/li>\n\n\n\n<li>Returforesp\u00f8rselen gjelder <strong>tollavgifter eller gebyrer<\/strong> som kunden nekter \u00e5 betale<\/li>\n\n\n\n<li>Saken bygger p\u00e5 <strong>falske eller villedende p\u00e5stander<\/strong><\/li>\n\n\n\n<li>Produkter som er skadet p\u00e5 grunn av feil bruk eller feil h\u00e5ndtering<\/li>\n<\/ul>\n\n\n\n<p id=\"wd-37e894df\" class=\"wp-block-wd-paragraph\">\u26a0\ufe0f V\u00e6r oppmerksom p\u00e5:<br\/>Vi er <strong>ikke ansvarlige for tollmyndighetenes beslutninger<\/strong>, men vi hjelper alltid kundene v\u00e5re med \u00e5 <strong>redusere tollkostnader s\u00e5 langt det er mulig<\/strong>.<\/p>\n\n\n\n<div id=\"wd-e7c80a64\" class=\"wp-block-wd-divider wd-style-line\"><\/div>\n\n\n\n<h2 id=\"wd-1749d5a5\" class=\"wp-block-wd-title title\">4. Ansvarsfraskrivelse for gratis gaver<\/h2>\n\n\n\n<p id=\"wd-fee016a2\" class=\"wp-block-wd-paragraph\">I noen forsendelser kan vi inkludere <strong>gratis gaver<\/strong> for \u00e5 hjelpe kundene med \u00e5 oppdage flere av produktene v\u00e5re.<br\/>Disse gavene er <strong>kampanjemateriell<\/strong> og <strong>ikke garantert<\/strong> i hver bestilling.<\/p>\n\n\n\n<div id=\"wd-c951aca6\" class=\"wp-block-wd-divider wd-style-line\"><\/div>\n\n\n\n<h2 id=\"wd-2b238820\" class=\"wp-block-wd-title title\">5. Internasjonal frakt og vektpolicy<\/h2>\n\n\n\n<p id=\"wd-47928d8c\" class=\"wp-block-wd-paragraph\">P\u00e5 grunn av internasjonale fraktregler for kosmetikk:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Hvis en bestilling <strong>overstiger 3 kg<\/strong>, spesielt kosmetikkprodukter, kan den sendes i <strong>flere pakker<\/strong><\/li>\n\n\n\n<li>Hver pakke vil ikke overstige <strong>3 kg per eske<\/strong>, i samsvar med internasjonale fraktlover<\/li>\n<\/ul>\n\n\n\n<p id=\"wd-9f10ef4e\" class=\"wp-block-wd-paragraph\">Dette <strong>p\u00e5virker ikke ordreverdien eller antallet produkter<\/strong>.<\/p>\n\n\n\n<div id=\"wd-63ff5279\" class=\"wp-block-wd-divider wd-style-line\"><\/div>\n\n\n\n<h2 id=\"wd-de1f2198\" class=\"wp-block-wd-title title\">6. Fraktselskap og sporing<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Vi sender for tiden bestillinger via <strong>DHL<\/strong><\/li>\n\n\n\n<li>Et <strong>sporingsnummer<\/strong> blir sendt n\u00e5r forsendelsen er avsendt, slik at kundene kan f\u00f8lge leveringsstatusen<\/li>\n<\/ul>\n\n\n\n<div id=\"wd-8c1012c2\" class=\"wp-block-wd-divider wd-style-line\"><\/div>\n\n\n\n<h2 id=\"wd-ed962087\" class=\"wp-block-wd-title title\">7. Fraktselskapets virkedager<\/h2>\n\n\n\nV\u00e6r oppmerksom p\u00e5 at fraktoperasjoner i Egypt <strong>ikke<\/strong> er i drift p\u00e5:\n\n\n\n<ul class=\"wp-block-list\">\n<li>Fredager<\/li>\n\n\n\n<li>L\u00f8rdager<\/li>\n\n\n\n<li>Offentlige helligdager i Egypt<\/li>\n<\/ul>\n\n\n\nForsinkelser i disse periodene er utenfor v\u00e5r kontroll.\n\n\n\n<div id=\"wd-0e2e2259\" class=\"wp-block-wd-divider wd-style-line\"><\/div>\n\n\n\n<h2 id=\"wd-8c6aeaa4\" class=\"wp-block-wd-title title\">8. Refusjoner og erstatninger (v\u00e5rt ansvar)<\/h2>\n\n\n\n<p id=\"wd-6bec64fc\" class=\"wp-block-wd-paragraph\">Hvis problemet bekreftes \u00e5 v\u00e6re <strong>v\u00e5r feil<\/strong> (feil vare, skadet, utl\u00f8pt eller defekt produkt):<\/p>\n\n\n\n<p id=\"wd-88c325df\" class=\"wp-block-wd-paragraph\">Vi tilbyr ett av f\u00f8lgende alternativer:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Vi sender pakken p\u00e5 nytt uten kostnad<\/strong>, inkludert fraktkostnader<br\/>ELLER<\/li>\n\n\n\n<li><strong>Full refusjon<\/strong> til kundens bankkonto eller opprinnelige betalingsmetode<\/li>\n<\/ul>\n\n\n\n<p id=\"wd-41223ed5\" class=\"wp-block-wd-paragraph\">\u2714 Refusjonen inkluderer <strong>produktkostnad + fraktkostnader<\/strong><br\/>\u2714 Behandlingstid: <strong>7\u201314 virkedager<\/strong><\/p>\n\n\n\n<p id=\"wd-584e3e02\" class=\"wp-block-wd-paragraph\">Kunden vil motta <strong>hele bel\u00f8pet uten trekk<\/strong>.<\/p>\n\n\n\n<div id=\"wd-dc629414\" class=\"wp-block-wd-divider wd-style-line\"><\/div>\n\n\n\n<h2 id=\"wd-8d81bdf0\" class=\"wp-block-wd-title title\">9. Returkostnader<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Returfraktkostnader (hvis aktuelt) er <strong>kundens ansvar<\/strong><\/li>\n\n\n\n<li>Unntatt i tilfeller der feilen <strong>utelukkende er v\u00e5r<\/strong>, og vi dekker alle kostnader<\/li>\n<\/ul>\n\n\n\n<div id=\"wd-f99e5182\" class=\"wp-block-wd-divider wd-style-line\"><\/div>\n\n\n\n<h2 id=\"wd-2345d4d2\" class=\"wp-block-wd-title title\">10. Kundeservice<\/h2>\n\n\n\nV\u00e5rt supportteam er tilgjengelig <strong>24\/7<\/strong> for \u00e5 hjelpe deg.\n\n\n\n<p id=\"wd-96cb876f\" class=\"wp-block-wd-paragraph\">\ud83d\udcf1 WhatsApp: <strong>+201503555598<\/strong><br\/>\ud83d\udce7 E-post: <strong>bazaarexpressapp@gmail.com<\/strong><\/p>\n<\/div>\n\n\n\n<div id=\"wd-7f92c65a\" class=\"wp-block-wd-column wd-sticky-on-lg wd-align-s-start\">\n<h2 id=\"wd-01a6efe1\" class=\"wp-block-wd-title title\">Trenger du hjelp?<\/h2>\n\n\n\n<ul id=\"wd-d5991ee1\" class=\"wp-block-wd-list wd-list wd-type-image wd-style-default\">\n<li id=\"wd-e1629606\" class=\"wp-block-wd-list-item\"><div class=\"wd-icon\"><img loading=\"lazy\" decoding=\"async\" width=\"450\" height=\"450\" src=\"https:\/\/bazaar.express\/wp-content\/uploads\/2025\/07\/free-whatsapp-logo-3d-illustration-download-in-png-blend-fbx-gltf-file-formats-social-media-pack-logos-illustrations-4642760@0.webp\" alt=\"\" class=\"wp-image-34820\" title=\"\" srcset=\"https:\/\/bazaar.express\/wp-content\/uploads\/2025\/07\/free-whatsapp-logo-3d-illustration-download-in-png-blend-fbx-gltf-file-formats-social-media-pack-logos-illustrations-4642760@0.webp 450w, https:\/\/bazaar.express\/wp-content\/uploads\/2025\/07\/free-whatsapp-logo-3d-illustration-download-in-png-blend-fbx-gltf-file-formats-social-media-pack-logos-illustrations-4642760@0-300x300.webp 300w, https:\/\/bazaar.express\/wp-content\/uploads\/2025\/07\/free-whatsapp-logo-3d-illustration-download-in-png-blend-fbx-gltf-file-formats-social-media-pack-logos-illustrations-4642760@0-150x150.webp 150w, https:\/\/bazaar.express\/wp-content\/uploads\/2025\/07\/free-whatsapp-logo-3d-illustration-download-in-png-blend-fbx-gltf-file-formats-social-media-pack-logos-illustrations-4642760@0-430x430.webp 430w\" sizes=\"auto, (max-width: 450px) 100vw, 450px\" \/><\/div><span class=\"wd-list-content\"><a href=\"#https:\/\/wa.me\/+201143320146\" target=\"_blank\" rel=\"noreferrer noopener nofollow\">(+20) 1503555598<\/a><\/span><\/li>\n\n\n\n<li id=\"wd-771a7274\" class=\"wp-block-wd-list-item\"><div class=\"wd-icon\"><img loading=\"lazy\" decoding=\"async\" width=\"1500\" height=\"1500\" src=\"https:\/\/bazaar.express\/wp-content\/uploads\/2025\/07\/Messenger.jpg\" alt=\"\" class=\"wp-image-34852\" title=\"\" srcset=\"https:\/\/bazaar.express\/wp-content\/uploads\/2025\/07\/Messenger.jpg 1500w, https:\/\/bazaar.express\/wp-content\/uploads\/2025\/07\/Messenger-300x300.jpg 300w, https:\/\/bazaar.express\/wp-content\/uploads\/2025\/07\/Messenger-800x800.jpg 800w, https:\/\/bazaar.express\/wp-content\/uploads\/2025\/07\/Messenger-150x150.jpg 150w, https:\/\/bazaar.express\/wp-content\/uploads\/2025\/07\/Messenger-768x768.jpg 768w, https:\/\/bazaar.express\/wp-content\/uploads\/2025\/07\/Messenger-430x430.jpg 430w, https:\/\/bazaar.express\/wp-content\/uploads\/2025\/07\/Messenger-700x700.jpg 700w\" sizes=\"auto, (max-width: 1500px) 100vw, 1500px\" \/><\/div><span class=\"wd-list-content\"><a href=\"#\">Messenger<\/a><\/span><\/li>\n\n\n\n<li id=\"wd-4e13e4ae\" class=\"wp-block-wd-list-item\"><div class=\"wd-icon\"><img loading=\"lazy\" decoding=\"async\" width=\"735\" height=\"667\" src=\"https:\/\/bazaar.express\/wp-content\/uploads\/2025\/07\/d7ddf0e936c39db320e15869d30eda95.jpg\" alt=\"\" class=\"wp-image-34823\" title=\"\" srcset=\"https:\/\/bazaar.express\/wp-content\/uploads\/2025\/07\/d7ddf0e936c39db320e15869d30eda95.jpg 735w, https:\/\/bazaar.express\/wp-content\/uploads\/2025\/07\/d7ddf0e936c39db320e15869d30eda95-331x300.jpg 331w, https:\/\/bazaar.express\/wp-content\/uploads\/2025\/07\/d7ddf0e936c39db320e15869d30eda95-430x390.jpg 430w, https:\/\/bazaar.express\/wp-content\/uploads\/2025\/07\/d7ddf0e936c39db320e15869d30eda95-700x635.jpg 700w, https:\/\/bazaar.express\/wp-content\/uploads\/2025\/07\/d7ddf0e936c39db320e15869d30eda95-150x136.jpg 150w\" sizes=\"auto, (max-width: 735px) 100vw, 735px\" \/><\/div><span class=\"wd-list-content\"><a href=\"bazaarexpressapp@gmail.com\" target=\"_blank\" rel=\"noreferrer noopener nofollow\">E-post: bazaarexpressapp@gmail.com<\/a><\/span><\/li>\n<\/ul>\n\n\n\t\t\t<div\n\t\t\t\t\t\tid=\"wd-d2c63a01\"\n\t\t\t\t\t\tclass=\" wd-social-icons wd-style-colored wd-size-default social-follow wd-shape-circle  wd-d2c63a01\">\n\t\t\t\t\t\t\t\t\n\n<span id=\"wd-617d8ed6\" class=\"wp-block-wd-paragraph wd-label\">Abonner p\u00e5 oss<\/span>\n\n\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<a rel=\"noopener noreferrer nofollow\" href=\"https:\/\/www.facebook.com\/share\/19C6P9wb9Y\/\" target=\"_blank\" class=\" wd-social-icon social-facebook\" aria-label=\"Facebook social link\">\n\t\t\t\t\t\t<span class=\"wd-icon\"><\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<a rel=\"noopener noreferrer nofollow\" href=\"https:\/\/www.instagram.com\/bazaarexpressapp\/?igsh=YzljYTk1ODg3Zg#\" target=\"_blank\" class=\" wd-social-icon social-instagram\" aria-label=\"Instagram social link\">\n\t\t\t\t\t\t<span class=\"wd-icon\"><\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div>\n\n\t\t<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":174,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-64819","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/bazaar.express\/no\/wp-json\/wp\/v2\/pages\/64819","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/bazaar.express\/no\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/bazaar.express\/no\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/bazaar.express\/no\/wp-json\/wp\/v2\/users\/174"}],"replies":[{"embeddable":true,"href":"https:\/\/bazaar.express\/no\/wp-json\/wp\/v2\/comments?post=64819"}],"version-history":[{"count":1,"href":"https:\/\/bazaar.express\/no\/wp-json\/wp\/v2\/pages\/64819\/revisions"}],"predecessor-version":[{"id":64820,"href":"https:\/\/bazaar.express\/no\/wp-json\/wp\/v2\/pages\/64819\/revisions\/64820"}],"wp:attachment":[{"href":"https:\/\/bazaar.express\/no\/wp-json\/wp\/v2\/media?parent=64819"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}