{"id":60846,"date":"2025-01-24T20:12:06","date_gmt":"2025-01-24T20:12:06","guid":{"rendered":"https:\/\/bazaar.express\/return-and-exchange\/"},"modified":"2026-05-22T09:15:19","modified_gmt":"2026-05-22T09:15:19","slug":"return-and-exchange","status":"publish","type":"page","link":"https:\/\/bazaar.express\/sv\/return-and-exchange\/","title":{"rendered":"Retur- och bytespolicy"},"content":{"rendered":"\n<div id=\"wd-42f375a5\" class=\"wp-block-wd-row\">\n<div id=\"wd-ab37dd53\" class=\"wp-block-wd-column\">\n<p id=\"wd-ec86d08b\" class=\"wp-block-wd-paragraph\"><strong>Senast uppdaterad: 2026-01-06<\/strong><\/p>\n\n\n\n<p id=\"wd-6f4ba513\" class=\"wp-block-wd-paragraph\">P\u00e5 <strong>Bazaar Express<\/strong> str\u00e4var vi efter att erbjuda produkter av h\u00f6g kvalitet och en smidig shoppingupplevelse. L\u00e4s v\u00e5r retur- och \u00e5terbetalningspolicy noggrant innan du l\u00e4gger din best\u00e4llning.<\/p>\n\n\n\n<div id=\"wd-64ca2dc1\" class=\"wp-block-wd-divider wd-style-line\"><\/div>\n\n\n\n<h2 id=\"wd-c1466e04\" class=\"wp-block-wd-title title\">1. Returer och byten \u2013 Godk\u00e4nda fall<\/h2>\n\n\n\n<p id=\"wd-25d17e47\" class=\"wp-block-wd-paragraph\">Vi godk\u00e4nner <strong>returer eller byten<\/strong> endast i f\u00f6ljande situationer:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Produkten levereras <strong>skadad<\/strong><\/li>\n\n\n\n<li>Produkten \u00e4r <strong>utg\u00e5ngen vid leverans<\/strong><\/li>\n\n\n\n<li>Kunden f\u00e5r en <strong>felaktig vara<\/strong><\/li>\n\n\n\n<li>Produkten har ett <strong>tillverkningsfel<\/strong><\/li>\n<\/ul>\n\n\n\n<p id=\"wd-dfc75c02\" class=\"wp-block-wd-paragraph\">Eventuella problem m\u00e5ste rapporteras <strong>inom 48 timmar efter leverans<\/strong>.<\/p>\n\n\n\n<div id=\"wd-16274de7\" class=\"wp-block-wd-divider wd-style-line\"><\/div>\n\n\n\n<h2 id=\"wd-eb71ee1b\" class=\"wp-block-wd-title title\">2. Krav p\u00e5 bevis och reklamation<\/h2>\n\n\n\n<p id=\"wd-59a16323\" class=\"wp-block-wd-paragraph\">F\u00f6r att behandla en retur-, bytes- eller \u00e5terbetalningsf\u00f6rfr\u00e5gan m\u00e5ste kunden tillhandah\u00e5lla:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Tydliga foton eller videor av produkten<\/li>\n\n\n\n<li>Originalf\u00f6rpackning<\/li>\n\n\n\n<li>Ordernummer<\/li>\n<\/ul>\n\n\n\nReklamationer utan tillr\u00e4ckliga bevis kan avsl\u00e5s.\n\n\n\n<div id=\"wd-15284a5c\" class=\"wp-block-wd-divider wd-style-line\"><\/div>\n\n\n\n<h2 id=\"wd-3346a822\" class=\"wp-block-wd-title title\">3. Varor som inte kan returneras<\/h2>\n\n\n\n<p id=\"wd-653c5edd\" class=\"wp-block-wd-paragraph\">Av hygien- och s\u00e4kerhetssk\u00e4l godk\u00e4nner vi <strong>inte returer eller \u00e5terbetalningar<\/strong> i f\u00f6ljande fall:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Produkten har <strong>\u00f6ppnats eller anv\u00e4nts<\/strong><\/li>\n\n\n\n<li>Returf\u00f6rfr\u00e5gan g\u00e4ller <strong>tullavgifter eller importavgifter<\/strong> som kunden v\u00e4grar att betala<\/li>\n\n\n\n<li>Problemet bygger p\u00e5 <strong>falska eller vilseledande p\u00e5st\u00e5enden<\/strong><\/li>\n\n\n\n<li>Produkter som skadats p\u00e5 grund av felaktig anv\u00e4ndning eller hantering<\/li>\n<\/ul>\n\n\n\n<p id=\"wd-37e894df\" class=\"wp-block-wd-paragraph\">\u26a0\ufe0f Observera:<br\/>Vi \u00e4r <strong>inte ansvariga f\u00f6r tullbeslut<\/strong>, men vi hj\u00e4lper alltid v\u00e5ra kunder att <strong>minimera tullavgifter n\u00e4r det \u00e4r m\u00f6jligt<\/strong>.<\/p>\n\n\n\n<div id=\"wd-e7c80a64\" class=\"wp-block-wd-divider wd-style-line\"><\/div>\n\n\n\n<h2 id=\"wd-1749d5a5\" class=\"wp-block-wd-title title\">4. Ansvarsfriskrivning f\u00f6r gratisg\u00e5vor<\/h2>\n\n\n\n<p id=\"wd-fee016a2\" class=\"wp-block-wd-paragraph\">I vissa leveranser kan vi inkludera <strong>gratisg\u00e5vor<\/strong> f\u00f6r att hj\u00e4lpa kunder att uppt\u00e4cka fler av v\u00e5ra produkter.<br\/>Dessa g\u00e5vor \u00e4r <strong>kampanjerelaterade<\/strong> och <strong>garanteras inte<\/strong> i varje order.<\/p>\n\n\n\n<div id=\"wd-c951aca6\" class=\"wp-block-wd-divider wd-style-line\"><\/div>\n\n\n\n<h2 id=\"wd-2b238820\" class=\"wp-block-wd-title title\">5. Internationell frakt- och viktpolicy<\/h2>\n\n\n\n<p id=\"wd-47928d8c\" class=\"wp-block-wd-paragraph\">P\u00e5 grund av internationella fraktregler f\u00f6r kosmetika:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Om en order <strong>\u00f6verstiger 3 kg<\/strong>, s\u00e4rskilt kosmetiska produkter, kan den skickas i <strong>flera paket<\/strong><\/li>\n\n\n\n<li>Varje paket f\u00e5r inte \u00f6verstiga <strong>3 kg per l\u00e5da<\/strong>, i enlighet med internationella fraktlagar<\/li>\n<\/ul>\n\n\n\n<p id=\"wd-9f10ef4e\" class=\"wp-block-wd-paragraph\">Detta p\u00e5verkar <strong>inte orderv\u00e4rdet eller m\u00e4ngden produkter<\/strong>.<\/p>\n\n\n\n<div id=\"wd-63ff5279\" class=\"wp-block-wd-divider wd-style-line\"><\/div>\n\n\n\n<h2 id=\"wd-de1f2198\" class=\"wp-block-wd-title title\">6. Fraktbolag och sp\u00e5rning<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Vi skickar f\u00f6r n\u00e4rvarande best\u00e4llningar via <strong>DHL<\/strong><\/li>\n\n\n\n<li>Ett <strong>sp\u00e5rningsnummer<\/strong> skickas n\u00e4r f\u00f6rs\u00e4ndelsen har skickats s\u00e5 att kunder kan f\u00f6lja leveransstatusen<\/li>\n<\/ul>\n\n\n\n<div id=\"wd-8c1012c2\" class=\"wp-block-wd-divider wd-style-line\"><\/div>\n\n\n\n<h2 id=\"wd-ed962087\" class=\"wp-block-wd-title title\">7. Fraktbolagets arbetsdagar<\/h2>\n\n\n\n<p id=\"wd-6ea7d220\" class=\"wp-block-wd-paragraph\">Observera att fraktverksamheten i Egypten <strong>inte<\/strong> \u00e4r \u00f6ppen p\u00e5:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Fredagar<\/li>\n\n\n\n<li>L\u00f6rdagar<\/li>\n\n\n\n<li>Officiella helgdagar i Egypten<\/li>\n<\/ul>\n\n\n\n<p id=\"wd-2988b6db\" class=\"wp-block-wd-paragraph\">F\u00f6rseningar under dessa perioder ligger utanf\u00f6r v\u00e5r kontroll.<\/p>\n\n\n\n<div id=\"wd-0e2e2259\" class=\"wp-block-wd-divider wd-style-line\"><\/div>\n\n\n\n<h2 id=\"wd-8c6aeaa4\" class=\"wp-block-wd-title title\">8. \u00c5terbetalningar och ers\u00e4ttningar (v\u00e5rt ansvar)<\/h2>\n\n\n\n<p id=\"wd-6bec64fc\" class=\"wp-block-wd-paragraph\">Om problemet bekr\u00e4ftas bero p\u00e5 <strong>v\u00e5rt misstag<\/strong> (fel vara, skadad, utg\u00e5ngen eller defekt produkt):<\/p>\n\n\n\n<p id=\"wd-88c325df\" class=\"wp-block-wd-paragraph\">Vi erbjuder ett av f\u00f6ljande alternativ:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Skicka om f\u00f6rs\u00e4ndelsen utan extra kostnad<\/strong>, inklusive fraktavgifter<br\/>ELLER<\/li>\n\n\n\n<li><strong>Full \u00e5terbetalning<\/strong> till kundens bankkonto eller ursprungliga betalningsmetod<\/li>\n<\/ul>\n\n\n\n<p id=\"wd-41223ed5\" class=\"wp-block-wd-paragraph\">\u2714 \u00c5terbetalningen inkluderar <strong>produktkostnad + fraktavgifter<\/strong><br\/>\u2714 Handl\u00e4ggningstid: <strong>7\u201314 arbetsdagar<\/strong><\/p>\n\n\n\n<p id=\"wd-584e3e02\" class=\"wp-block-wd-paragraph\">Kunden f\u00e5r <strong>hela beloppet utan avdrag<\/strong>.<\/p>\n\n\n\n<div id=\"wd-dc629414\" class=\"wp-block-wd-divider wd-style-line\"><\/div>\n\n\n\n<h2 id=\"wd-8d81bdf0\" class=\"wp-block-wd-title title\">9. Returfraktkostnader<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Returfraktkostnader (om till\u00e4mpligt) \u00e4r <strong>kundens ansvar<\/strong><\/li>\n\n\n\n<li>F\u00f6rutom i de fall d\u00e4r felet <strong>helt och h\u00e5llet ligger hos oss<\/strong>, d\u00e5 st\u00e5r vi f\u00f6r alla kostnader<\/li>\n<\/ul>\n\n\n\n<div id=\"wd-f99e5182\" class=\"wp-block-wd-divider wd-style-line\"><\/div>\n\n\n\n<h2 id=\"wd-2345d4d2\" class=\"wp-block-wd-title title\">10. Kundsupport<\/h2>\n\n\n\n<p id=\"wd-61ebf6c9\" class=\"wp-block-wd-paragraph\">V\u00e5rt supportteam finns tillg\u00e4ngligt <strong>dygnet runt, alla dagar i veckan<\/strong> f\u00f6r att hj\u00e4lpa dig.<\/p>\n\n\n\n<p id=\"wd-96cb876f\" class=\"wp-block-wd-paragraph\">\ud83d\udcf1 WhatsApp: <strong>+201503555598<\/strong><br\/>\ud83d\udce7 E-post: <strong>bazaarexpressapp@gmail.com<\/strong><\/p>\n<\/div>\n\n\n\n<div id=\"wd-7f92c65a\" class=\"wp-block-wd-column wd-sticky-on-lg wd-align-s-start\">\n<h2 id=\"wd-01a6efe1\" class=\"wp-block-wd-title title\">Beh\u00f6ver du hj\u00e4lp?<\/h2>\n\n\n\n<ul id=\"wd-d5991ee1\" class=\"wp-block-wd-list wd-list wd-type-image wd-style-default\">\n<li id=\"wd-e1629606\" class=\"wp-block-wd-list-item\"><div class=\"wd-icon\"><img loading=\"lazy\" decoding=\"async\" width=\"450\" height=\"450\" src=\"https:\/\/bazaar.express\/wp-content\/uploads\/2025\/07\/free-whatsapp-logo-3d-illustration-download-in-png-blend-fbx-gltf-file-formats-social-media-pack-logos-illustrations-4642760@0.webp\" alt=\"\" class=\"wp-image-34820\" title=\"\" srcset=\"https:\/\/bazaar.express\/wp-content\/uploads\/2025\/07\/free-whatsapp-logo-3d-illustration-download-in-png-blend-fbx-gltf-file-formats-social-media-pack-logos-illustrations-4642760@0.webp 450w, https:\/\/bazaar.express\/wp-content\/uploads\/2025\/07\/free-whatsapp-logo-3d-illustration-download-in-png-blend-fbx-gltf-file-formats-social-media-pack-logos-illustrations-4642760@0-300x300.webp 300w, https:\/\/bazaar.express\/wp-content\/uploads\/2025\/07\/free-whatsapp-logo-3d-illustration-download-in-png-blend-fbx-gltf-file-formats-social-media-pack-logos-illustrations-4642760@0-150x150.webp 150w, https:\/\/bazaar.express\/wp-content\/uploads\/2025\/07\/free-whatsapp-logo-3d-illustration-download-in-png-blend-fbx-gltf-file-formats-social-media-pack-logos-illustrations-4642760@0-430x430.webp 430w\" sizes=\"auto, (max-width: 450px) 100vw, 450px\" \/><\/div><span class=\"wd-list-content\"><a href=\"#https:\/\/wa.me\/+201143320146\" target=\"_blank\" rel=\"noreferrer noopener nofollow\">(+20) 1503555598<\/a><\/span><\/li>\n\n\n\n<li id=\"wd-771a7274\" class=\"wp-block-wd-list-item\"><div class=\"wd-icon\"><img loading=\"lazy\" decoding=\"async\" width=\"1500\" height=\"1500\" src=\"https:\/\/bazaar.express\/wp-content\/uploads\/2025\/07\/Messenger.jpg\" alt=\"\" class=\"wp-image-34852\" title=\"\" srcset=\"https:\/\/bazaar.express\/wp-content\/uploads\/2025\/07\/Messenger.jpg 1500w, https:\/\/bazaar.express\/wp-content\/uploads\/2025\/07\/Messenger-300x300.jpg 300w, https:\/\/bazaar.express\/wp-content\/uploads\/2025\/07\/Messenger-800x800.jpg 800w, https:\/\/bazaar.express\/wp-content\/uploads\/2025\/07\/Messenger-150x150.jpg 150w, https:\/\/bazaar.express\/wp-content\/uploads\/2025\/07\/Messenger-768x768.jpg 768w, https:\/\/bazaar.express\/wp-content\/uploads\/2025\/07\/Messenger-430x430.jpg 430w, https:\/\/bazaar.express\/wp-content\/uploads\/2025\/07\/Messenger-700x700.jpg 700w\" sizes=\"auto, (max-width: 1500px) 100vw, 1500px\" \/><\/div><span class=\"wd-list-content\"><a href=\"#\">Messenger<\/a><\/span><\/li>\n\n\n\n<li id=\"wd-4e13e4ae\" class=\"wp-block-wd-list-item\"><div class=\"wd-icon\"><img loading=\"lazy\" decoding=\"async\" width=\"735\" height=\"667\" src=\"https:\/\/bazaar.express\/wp-content\/uploads\/2025\/07\/d7ddf0e936c39db320e15869d30eda95.jpg\" alt=\"\" class=\"wp-image-34823\" title=\"\" srcset=\"https:\/\/bazaar.express\/wp-content\/uploads\/2025\/07\/d7ddf0e936c39db320e15869d30eda95.jpg 735w, https:\/\/bazaar.express\/wp-content\/uploads\/2025\/07\/d7ddf0e936c39db320e15869d30eda95-331x300.jpg 331w, https:\/\/bazaar.express\/wp-content\/uploads\/2025\/07\/d7ddf0e936c39db320e15869d30eda95-430x390.jpg 430w, https:\/\/bazaar.express\/wp-content\/uploads\/2025\/07\/d7ddf0e936c39db320e15869d30eda95-700x635.jpg 700w, https:\/\/bazaar.express\/wp-content\/uploads\/2025\/07\/d7ddf0e936c39db320e15869d30eda95-150x136.jpg 150w\" sizes=\"auto, (max-width: 735px) 100vw, 735px\" \/><\/div><span class=\"wd-list-content\"><a href=\"bazaarexpressapp@gmail.com\" target=\"_blank\" rel=\"noreferrer noopener nofollow\">E-post: bazaarexpressapp@gmail.com<\/a><\/span><\/li>\n<\/ul>\n\n\n\t\t\t<div\n\t\t\t\t\t\tid=\"wd-d2c63a01\"\n\t\t\t\t\t\tclass=\" wd-social-icons wd-style-colored wd-size-default social-follow wd-shape-circle  wd-d2c63a01\">\n\t\t\t\t\t\t\t\t\n\n<span id=\"wd-617d8ed6\" class=\"wp-block-wd-paragraph wd-label\">Prenumerera p\u00e5 oss<\/span>\n\n\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<a rel=\"noopener noreferrer nofollow\" href=\"https:\/\/www.facebook.com\/share\/19C6P9wb9Y\/\" target=\"_blank\" class=\" wd-social-icon social-facebook\" aria-label=\"Facebook social l\u00e4nk\">\n\t\t\t\t\t\t<span class=\"wd-icon\"><\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<a rel=\"noopener noreferrer nofollow\" href=\"https:\/\/www.instagram.com\/bazaarexpressapp\/?igsh=YzljYTk1ODg3Zg#\" target=\"_blank\" class=\" wd-social-icon social-instagram\" aria-label=\"Instagram social l\u00e4nk\">\n\t\t\t\t\t\t<span class=\"wd-icon\"><\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div>\n\n\t\t<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":174,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-60846","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/bazaar.express\/sv\/wp-json\/wp\/v2\/pages\/60846","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/bazaar.express\/sv\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/bazaar.express\/sv\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/bazaar.express\/sv\/wp-json\/wp\/v2\/users\/174"}],"replies":[{"embeddable":true,"href":"https:\/\/bazaar.express\/sv\/wp-json\/wp\/v2\/comments?post=60846"}],"version-history":[{"count":2,"href":"https:\/\/bazaar.express\/sv\/wp-json\/wp\/v2\/pages\/60846\/revisions"}],"predecessor-version":[{"id":60886,"href":"https:\/\/bazaar.express\/sv\/wp-json\/wp\/v2\/pages\/60846\/revisions\/60886"}],"wp:attachment":[{"href":"https:\/\/bazaar.express\/sv\/wp-json\/wp\/v2\/media?parent=60846"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}